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  • This place is close to my work and I was told I had to get the strawberries there. That was great advice. I went in on my lunch break for some berries and was happily surprised to see that there is also a lunch counter in the back. The women working at the counter, however, don't seem too happy about it. They all seem flustered and are brusque and impatient with the customers ordering their lunch. I shrugged it off the first time I went there. My sandwich was great. I ordered the half sandwich and soup combo. Looking at my receipt later, I feel like I was overcharged. Well, maybe I wasn't very clear with my order because I felt rushed by the woman taking my order. I returned a couple of weeks later during my lunch hour. I planned to order one sandwich to go, for a coworker, and my own sandwich that I planned to eat in the restaurant. The line moved forward and the customer in front of me had just ordered. As he was putting his money away, the woman taking orders leaned over and took the order from the man BEHIND me! Apparently he was a regular because she knew his order. She was still writing his order down as the man in front of me walked away and I waited for her attention. She sent in the order for the man behind me and then looked at me to take my order. I ordered my two meals, one to go, one to stay, paid and took my ticket with my number to a table to wait. I listened for my number to be called as people who ordered before me, including the man behind me, got their meals. Then I noticed several people who ordered after me getting their meals. After 25 minutes of waiting, I walked up to the counter to check on it. My meal, the one I had ordered to eat in, was boxed up and sitting under the counter. The other order was still waiting on homemade chips. 5 minutes later that order was boxed up. I waited 30 minutes for 2 meals! The woman bagged up the sandwiches and gave me an apologetic shrug as she handed them to me. I may be back for the strawberries. But I will NOT return to the lunch counter! That was TERRIBLE customer service. They certainly won't be gaining any new "regulars" treating people the way I felt I was treated.
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