First and foremost, the coffee is great! I come back here because it's so tasty and the choice of syrups is vast to choose from. I haven't tried the food or pastries yet but there is definitely a great variety and something for everyone.
The staff and manager are lovely and you always feel welcomed when you go in.
I do agree with a previous comment though about the price of the coffee. You are charged a premium for being lactose intolerant and going for the soy/almond milk option and after the price for syrups, you're paying nearly $7 for a regular sized coffee, which is a little extortionate.
Will definitely return, but maybe in between other coffee roasters.