If there was 0 stars, this is what these people would be getting...
I dropped off a silk dress with a scarf to get cleaned late November, that my daughter bought me for $800 as an early Christmas gift, as we had an event in NYC to attend...
I got a chance to pick it up just before New Years & when I inspected it before I left the store, I could see the very stain that was on there still...
The very RUDE gentleman who informed me that he was in charge, told me the owner was on vacation & he didn't know when she'd be back...
I left the dress for the store owner to inspect & asked that she call me before doing anything with the dress, as the colours was mottled....
I never heard from them & after being in Europe for 2 months, I called in today to pick up my $800 dress!!! I was told it was over the 90 days from 1st day old drop off & they had considered it abandoned & donated it!!!!
I asked for the dates they tried to call me & no one knew, I asked for date when they decided it was abandoned & again neither the owner or her RUDE male helper had any idea...
I asked when they donated it & to where, hoping against hope that I could go there fast & retrieve my beloved dress...Made In Italy I might add!!! They had no idea when it was considered abandoned, or any idea when it was donated....
I drove immediately to Goodwill & spoke to the manager & he assured me he had no recent donations from the Drycleaners....
I believe these people perhaps cleaned my dress & scarf with sequins more aggressively the second time around & damaged it & then decided to hid the evidence!!!! What SHYSTERS!!! I wouldn't take m dishcloth there!!! She can put on fake eyelashes in an attempt to attract attention.... however having your clothes cleaned or destroyed is another story!!! Then she had the audacity to offer me a refund of the $30 charge for the service!!! That was all she could do...I said NO THANK YOU!!!
NEVER GO HERE!!!