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  • Been here several times with different people and different numbers. SERVICE: Usually, the service is quite good, but only when they are not busy. Came in today and the place was over 1/2 full. Because of the rain, the place filled up quickly and was almost full within 30 minutes. They brought out a couple more staff, which was good, but food was constantly being sent to the wrong table (usually 1 or 2 tables away), or the server kept asking if we ordered the item they were about to put on our table, or the server got confused as to which table was supposed to get what. Overall service was slow, and not everything that was ordered came to the table. I would suggest to anyone visiting here to take a picture of your order with your phone so that you have proof if you don't receive everything. As well, desserts were served before some mains. FOOD: Quality was not bad overall, but there were a few small problems: "Excellent Roll" had a smoky flavour that was not described on the menu - possibly the tobiko. "Mango Tango" roll had spicy sauce on top instead of mango sauce. "Deep Fried Chicken Udon" was just that - chicken with udon noodles and some seaweed - no vegetables. "Beef Skewer" were overcooked, although almost easy to chew. WHY STARS WERE REMOVED: 1 star off immediately for removing the wine/beer/sake menu as soon as tea was served. Lose-lose situation as they lost on extra potential revenue and loss on us customers for possibly having a better time / experience. Maybe they thought we looked underage, but we would have produced ID if they had asked. 1 star off for service and food issues. We also noticed that a couple who had come in at the same time as us were seated several minutes after us and were completely ignored, so they left.
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