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  • I used to love claim jumper. I came in on my hour lunch today. Wanting a cheese burger. Waited to be seated for what seemed like a long while. Watched 3 separate employees look at me and didn't even acknowledge me. Finally the hostess came out and just said hello. Do I have to say can you seat me? I guess I do. One for here. I was seated in the one server's area it seemed. 3 other tables right there. My server Melissa said I'll be right with you. 5 minutes later she came back. I explained to her that I'm on my lunch and just want my check when the food comes. I ordered the classic cheese burger plain, French fries with ranch, iced tea extra lemon, pretzel sticks. She brought me my tea and a fast 5 minutes my food was ready. The tea no extra lemon. The burger everything on it, no ranch. The only thing right was the pretzel sticks!!! I hate when my service is so bad and my order is 90% wrong!!! And I had to ask for my check twice! It's clear this location needs training for its hostess and server positions.
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