| rev:text
| - Brief overview: Bad service, and the food was just mediocre. The lobster didn't have that sweet and fresh seafood taste. Plus, the meat was chewy.
The experience: The restaurant was full, so we waited at the bar. I was sitting right in front of the beer tap when the server/bartender began filling an order. She accidentally sprayed beer all over me, covering my hair, shirt and arms; some also landed on my jeans. She apologized, and I understand it was just an accident. She began filling the order again, and again she sprayed beer all over me. No apologies this time. She proceeded to pretend to fiddle with the tap and tried to fill the order again. I guess I was in the wrong for still remaining in the same spot, as she once again sprayed beer on me. No apologies again.
I finally moved from my seat to one farther down the bar. I watched as she complained that something was wrong with the pressure of the tap. She signaled for a fellow server/bartender. She dipped her hand (one that I saw her handling money with just minutes before) into the beer that was in the mason jar, and said the foam is coming out all "liquidy". The guy then poured beer into a different mug, without any issues, and tested it. He says it does taste a little flat before returning back to what he was doing without offering any solutions. She then handed the mason jars out to a waitress to serve to the customer, who would unknowingly drink beer that she has dipped her dirty hand in.
Shouldn't proper training be provided to staff on how to pour beer? Also, if she feels like something is wrong with the product (even if it's just a little flat beer), why would she send it out to a customer? And on top of that, it's unsanitary of her to dip her filthy fingers into someone else's drink. Nastier things probably happen in the back of the restaurant, but at least not in front of customers.
Now for the food. My friends ordered a Lobster Caesar and a Virgin Lobster Caesar while we were at the bar. Tasted both, and we all felt there was nothing more special than premade Caesars you can get from the store. Not worth the money.
We finally sat down, and our order included two Lobster Rolls, Lobster Poutine, Lobster Mac and Cheese and some other forgettable fish dish. The Lobster Rolls had too much mayo, which further distracted from the already-lack-of-seafood taste from the lobster. The Lobster Poutine was OK, as it was mainly just fries and gravy. Nothing special. No lobster taste once again. The Lobster Mac and Cheese was cheesy. I couldn't really see the lobster from the dish, and the meat that I could find was overcooked and chewy.
This place is definitely not worth the hype and money. You'd think that a restaurant with "Lobster" in its name would serve better lobster dishes. I guess you should never assume such things. Maybe it's just the Ossington location, but I'm not willing to give Rock Lobster another chance. 0 stars if it were possible.
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