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| - Winking Lizard in Coventry has consistently terrible service. I love the beer selection, the wing specials, the popcorn, and of course Jalapeno the iguana. I even completed the beer tour there, dropping a substantial chunk of cash there once a week. I'm a waitress of the past - I will always tip 20% and understand a crowd (usually the case at the Lizard.) HOWEVER, despite my loyalty and stupid jacket, I refuse to walk through those doors again and will whine to anyone who says "Coventry" about it.
The servers and management need better training or at least to be mildly friendly. You need to ask for silverware EVERY TIME, ask if you can order, ask if you can have a refill, ask if you can ever, ever, EVER get your check. When you get boneless wings instead of regular, there is no chance the server will be able to correct his/her mistake.
I guess this is a crescendo effect - I let this build up over a year of wonderful, overpriced beers.
Beaver is the best server in town. She should start training everyone there.
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