I'll give it 3 stars because I have had more good than bad washes. I like it because it's touchless. I found last year when my girl got a new beemer. It's also works for lifted trucks. I've had issues at other washes with my trucks before. The only real issue I ever had was when a homeboy that came up to my girl to take her order called her cheap because she drove a nice car and didn't want the most expensive wash. He's very lucky I wasn't there, or he would have got his ass whooped!!! Needless to say I took the high road and called the manager. She was supposed to give my girl her next wash for free. Of course when she went back a week later it wasn't on her acct. I had to call down there and regulate. She ended up getting her free wash, and I still to this day never saw the punk that ran his mouth. Like I said though, the majority of the washes are good.