It's truly unacceptable to fly in late on a Thursday morning on a non-holiday week and be told it's going to be "less than 45 minutes" to get your rental car. Horrid...horrid...horrid. If you are going to make people wait that long, price should be lessened or other compensation provided. What a joke! On the plus side, it gave me enough time to create an account and write a review. Save yourself from this misery and just don't use them.