For american style Chinese food, I think they overall do a good job with the dishes. The issues I've had are more with servers and any requests. If you ask for a spicy dish to be mild, it's about a 50/50 if that happens correctly. They seem to have a team serving concept where different servers are assisting you, the problem is you have to flag them down for everything, refills, check, boxes, etc. The staff is always friendly, they are trying their best, just need a little management intervention.