I have been here a handful of times over the last year, but during my last visit I vowed that I would never return. My feet were not in bad condition, so I requested just a quick polish change. The girls left me sitting for an eternity. Finally when someone came, she took off the previous color, and slapped on some weird halloween design. I was pissed due to the fact that she neglected trim my nails and had the audacity to charge me 23$ for that for that hideous creation. I agree with Amy, that if you do not purchase their up sell, they do a crummy job.