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| - I tried giving Carolina Ale House a few shots and every time I was disappointed.
The first time I went to CAH was for a Yelp elite event. The event itself was a lot of fun! But I'm just not sure how much CAH had to do with that. It seemed like the staff working it for us were kind of oblivious to what was going on. I will say though, the marketing guy (I think that's who it was) that was there represented CAH really well. He definitely did a nice job telling us all about the restaurant and it's amenities.
The second time I came here was on a Friday night, so it was kind of busy but nothing out of the norm. Our waitress was not very friendly or attentive. We ordered our food once our friends arrived and boy were we in for a serious wait. It took about an hour for 3 salads and a soup to come out. And when those did finally come out, my boyfriends meal was still no where to be seen. 5, 10, 15, 20 minutes later still had not got his meal and our waitress had still not come to our table to see how our food was or if we needed anything! She finally came and we told her about the missing meal. About 10 more minutes later, a manager I assume came over and apologized giving my bf his meal. By this time we had been long done and he didn't want it anymore. They insisted they bag it up and we take it home, so we did but obviously we, especially my boyfriend, was less than pleased and hungry!
The third time we came to CAH was on a Saturday around 3. A pretty random time to be eating so it was not busy at all! Again our waitress was not very nice nor was she attentive. The food this time was pretty good and the service was fast, but too fast!! We felt rushed the whole time and unwelcome. Our wing appetizer came out quickly and we barely got two bites in when our meals came out, which isn't the worse thing that can happen but makes it a little less enjoyable. We had been eating now about 10 minutes when the waitress came over and asked how everything was followed by asking if we wanted any dessert. I still had pretty much my whole meal on my plate as did my boyfriend. We had only been eating for about 10 minutes and again felt rushed. A few minutes later she came back and dropped off the check, with our plates still full! I couldn't believe it, I'd never seen something like it even with working in the service industry for about 8 years. We paid and I asked for a to-go box which not surprisingly never showed up, even though the waitress walked by 2 more times.
It's safe to say I probably won't be returning anytime soon.
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