Went there on my birthday once, service was nice friendly. But today, I decided to walk and get some ice cream, might even get a tub to take home for the month. There were only two people working the store and three customers taking over the counter, talking with them and getting ice cream. I waited patiently slowing exchanging eye contact with the two employees. Hoping they'd notice I would like to be helped.
The customers didn't leave, but they paid. So I decided to sit down and wait. Then the customers finally left and the one girl took out the trash exchanging eye contact with me again, the other guy was putting tips in the jar who also kept making eye contact. Neither of them greeted me or asked me what I wanted yet. As They walked to the back, I moved up the case. I said in a nice manner "since you're not going to help me, I guess I'll just walk home." The male employee said "whatever" and walked away. I'll definitely be contacting the store manager tomorrow.
I guess the service is only nice with select employees at that store.