~3 star average for the aloft in Charlotte-- hotel location: 2 stars, hotel quality: 3 stars, parking: 1 star and customer service: 5 stars.
I came here with my bf to stay overnight on a road trip en route to Georgia. aloft was by far, the cheapest and most stylin' hotel in the area. One of the initial downers is that your only realistic parking option parking is valet, which is about $20 a day. They're super attentive and friendly (as they should be, it's frickin valet for crying out loud) but if you end up staying there for a few days, it can really add up.
Prior to booking, I had read reviews of the aloft that said that 1) the elevators are slow from the parking deck and 2) the lower levels of the hotel are loud. I can honestly say both are true. When we realized we could hear everything from our 5th floor room, we requested to move to a room as high up as possible. We were taken care of by a lovely desk clerk by the name of Chelsea who was pretty quick at assigning us a new room.
The room itself is nothing out of the ordinary- it was fairly small, big screen tv, comfy bed and no funky smells- yay. The bathroom is stocked with BlissLabs shampoo/ conditioner and soaps which was a nice touch!
I would have liked to hang out in the lobby area and shoot some pool but there were two dudes who monopolized the table the whole night we were there.