Not sure what the big deal is. I think I had the driest, saddest meatloaf I've ever seen in my life and my mashed potatoes looked and tasted like they'd been sitting under a heat lamp for awhile. Friend got the BBBLT and basically ended up just eating the bacon out of it. Service was subpar and server never asked how the food was and disappeared for long amounts of time. Didn't get water refills. Fries were good. Maybe the other locations are better. Oh well.