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  • I've been going to Mayflower on and off for years. This place is certainly hit or miss. Today it was a miss. It appears there are some new staff memebers who need a bit more training in customer satifaction. When the cashier asked "How was everything" I gave her an honest answer... "It was just ok." The cashier went on about her business of taking my money and offered no recourse or acknowledgement for that matter. So, after noting her lack interest in helping, I went on to explain my disappointment was with the stuffed crab. She commented that I should have told my server, which I certainly could have done. However, I opted to tell the cashier. Her next comment sealed the deal for me. She stated that telling her would do no good because she can't tell management. Really? You can't, or you don't care enough to be bothered? Poor service. Bottom line. Just to clarify, my complaint about the crab is that there did not appear to be any crab, but rather a shell full of stuffing. Crabless stuffing. I would have explained that to the cashier, if for nothing else, customer feedback. However, she was too disengaged to care.
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