I get delivery from this Jimmy Johns quite often. They are usually fast and I haven't had a problem with the food until tonight. The bread was stale. It was so hard we could barely bite into it. I ended up just eating the inside. If I wanted that then I wouldn't have ordered a sandwich. I called them to let them know and was told a manager would call me back right away. I never received a phone call back. I am extremely disappointed. If this is how they are going to treat their regular customers then I may go elsewhere.