Went in here today for a mens cut. Haircut was OK-good, but everything else was well below par.
As I was having my haircut, the lady next to me was having her hair blow dried and the excess waff from the hairdryer started blowing my hair (fortunately it was not the other ladies hair) into my eyes / mouth - nothing was done to remedy the situation. Though I didn't make a fuss about it at the time (no pun intended) I was making pretty obvious non verbal signs that I was not having much fun - coughing, squinting, etc. Finished up the cut in about 30 mins which is fine, then walked down stairs and proceeded to wait for what felt like an eternity (but was in reality a solid 5 minutes) for the lady at the cashier to finish serving another client (who was simply paying not booking in for another appointment) - there were two other ladies who ended up behind me also waiting to pay.
Would not go back or recommend to others. Not a lot wrong with the stylist though the faint smell of cigarettes when having one's haircut is not appreciated (a tad pricey, but I knew that already). Really need to work on making it a better overall experience for clients especially at those prices - details matter.
Also, as a side, the acoustics upstairs are terrible and not very amenable to be able to hold much of a conversation. Should be a relatively easy thing to fix - but should be done sooner rather than later.