I watched the Superbowl at BWW this year - we walked in about 10 minutes before the start of the game and were surprised to be seated right away! It was definitely packed, but it was clear that they had prepared for the crowds. Our server Allison was amazing and checked on us frequently (although there was a group of servers hanging out by the kitchen and talking/watching the game for most of the time we were there).
The food was average - the boneless wings have a lot of meat in them and the prices aren't outrageous! I tried the Chocolate Cake Milkshake and was disappointed, though - the consistency was off and I felt like I was drinking an Icee (not a great sensation with the chocolate flavor).