When you contact a business/bakery via email a week ahead of time letting them know all of the specifics of what you would like for a custom cake that you clearly expect to cost you $200, one would at the very least expect that business/bakery would email or contact you by the next business day if they were just too busy to possibly get to your specialty cake order. Nope, not Gimme Some Sugar! I was contacted FOUR DAYS later in a very poor excuse of an email. After reading reviews of their custom cakes, mostly 1 star reviews, I guess I should be more thankful than irritated at the complete lack of professionalism & customer service!! Take your orders elsewhere!