I love this bank. Everyone is always so cheerful and eager to help. The customer service is great. They make you feel like you've known them your whole life. If you have a penalty against you, they will try to work with you and get that straightened out as best they can instead of being quick to charge you extra for mistakes.
I have been coming to this bank for years and I have never had a bad experience here. The lines (if present) move quickly so the thought of going to the bank is not a dreadful one. I am positive I will stay with this bank for years to come.