made an appointment to see a nurse practitioner. called to say i was running late bc i was lost at the dignity health building across the street. arrive 14 mins late after calling them twice to let them know(was late bc the front desk at the other dignity health building told me It was behind the emergency center- which it's not) told me i was going to have to reschedule bc i was over 10 mins. will not be returning. what a joke.