TAKE CARE OF YOUR DINE IN CUSTOMERS FIRST
There's a new restaurant in Toronto. It has been open since the beginning of September. It is now November and by now they should have the kinks in the kitchen and the restaurant worked out. There have been a couple of positive reviews by "Where Jess Ate" who, at the end of his review, says "This was a complimentary meal. The opinions in the post, as always, are my own." and by "www.dine.to" which includes the following statement in their review " All meals are paid for, including all taxes and gratuities. All reservations are made under assumed names."
Both of these reviews were for dinner. We thought we could go for a quick lunch. Such was not to be. We never got to taste the food.
There were only two other customers in the restaurant. I ordered the Brisket Hash. My companion ordered the Jewish Banh mi. Then we waited. There are no appetizers on the lunch menu so we sat there with two glasses of water. And we sat. And we sat. Executive chef and owner Leor Zimerman appeared to be very busy in the kitchen. He was alone. The server/waiter walked up and down through the restaurant. He kept telling us lunch would be out from the kitchen soon. Such was not to be the case. After waiting 25 minutes, I had had enough waiting. So we left. Unfed and disappointed. The server/waiter offered to comp the meal but by then I was not prepared to wait any longer.
It would seem that the restaurant received a very large take-away order and the one, and only, person in the kitchen was unable to handle that order and any orders for customers in the restaurant. We never got to taste the food. We will probably never get to taste the food.
Which leaves one to wonder if Essen will last longer than Quinta before it did or whether it too will be gone in a year?