Love the cakes, but the customer service is just so 2 star. Twice we came here and the customer service is just unacceptable. Maybe it's because they know, customers will come back for the quality of the cakes, not so much the service. I have teenage daughters as well and they found it very awkward to go in there at times because of the service. My advice, be more inviting and stop staring so much. A smile wouldn't hurt as well. Not sure if this helps anyone, but just a heads up.