UPDATED REVIEW: I came back after a few months because I was looking for a large, but quick meal. I came just after 2pm and it was packed! I was lucky to grab 2 seats wedged between 2 parties. There were people next to me who weren't eating or drinking anything but just doing work (there isn't even free wifi so???). There was about 6 employees at the time but they weren't stationed efficiently. It took a while for someone to add my toppings because the assigned employee was adding toppings for someone ahead of me in the line. It took even longer for someone to cash me out.
It was also concerning that when I asked for extra of one topping, they would give me less, and when I asked for a little of another topping, they piled it on. They also raised the price of the customizable pizza by a dollar. The pizza is still quite delicious so that's why I'm still giving this place 4 stars, but I worry that it's starting to go downhill.