Our sweet girl got sap in her fur while on vacation in Lake Tahoe. I decided I would try a groomer because it is impossible to get out. I Paid $25 for a shampoo, nail grinding, ear cleaning, teeth cleaning and left a $5 tip. Mitch was the one who bathed her. Sadie was a bit skeptical of him at the beginning but when I picked her up an hour later she was her normal go lucky self so you can tell she warmed up to him:) She smelled lovely and we decided to cut some fur to get the sap out. I'd recommend them! She looks great:)