rev:text
| - I spent a lot of time looking for a salon and was really excited to try this place because of its great reviews. I went in with pictures of the design I wanted my hair to look like for the special occasion.
Initially, I thought the people were not friendly. I felt that the woman who did my hair was not paying attention to what I wanted or the pictures I cam in with and kept saying she has done this a lot. I also felt that I was a burden to them.
The first attempt was a disaster. I was going for a simple elegant undo. Instead it looked like a Navajo woven basket, which I usually love, but not on my head. The second attempt was a huge donut (sock bun look). I did not want that either! Why wasn't anyone listening to me or looking at my pictures? I almost cried at this point. The woman doing my hair just kept saying how I have so much hair and then started asking the other women what to do. At this point, I was ready to leave with my hair down. I kept saying it's fine if they cant do it and I will just go. If something is beyond your scope of practice, admit that you can't do it and don't waste your client's time. I understand you have been doing this for 15 years, but maybe those circumstances were different.
Finally, one of the women (who was the only nice one there) came to my rescue and told her what to do. Any youtube video can show you these tricks. I didn't even want to look at the third attempt. I just thanked her and left. The hair looked decent, but it was not worth all that emotional stress. My whole day was ruined because of those 2.5 hours. Try another salon. One that appreciates your business, talks to you about what they are going to do, and doesn't make you cry.
The only positive is that their prices are reasonable. BUT, you pay for what you get and I would much rather pay more for a better experience and end product.
|