My best friend loves this place and this has been one of her go-to lunch spots for the last year or so.
Pros
-Cheap and filling
-huge portions
-plenty of variety
-yummy broth (even though I put way too much hot sauce in mine so maybe that has something to do with it lol)
-clean, nice atmosphere
-quick service
-friendly service
-bean sprouts are a nice touch, and always fresh. ALWAYS.
-consistent
Cons
-quality of the meat. I know this is a small thing to complain about but sometimes the chicken is good stuff, sometimes its weird gross bits, but its a hit or miss. The quality of the beef isn't very good either and that alone will turn me off from coming back, which I haven't in quite some time. It would probably be ok for others, like my best fries who'll eat anything, but I'm picky (sorry!)
Otherwise, the menu items are plenty and there's lots of choice. Can get pretty packed, which is a good sign that maybe its just me with my weird poultry preferences, but overall good quantity for the price.