Went here with friends a few weeks ago and had the worst customer service experience ever. My friend's order came out wrong. It had raw onions when she asked for cooked onions. Easy to remedy, right? Wrong! The waiter was instructed by his manager to inspect the burger. Then the manager insisted it was correct. Sorry, it's easy to tell raw from cooked onions. The waiter tried to do the right thing and bring what had been ordered but the manager said no. It was unbelievable! I told him I had never witnessed such a thing. I really enjoyed the eye roll he gave when we left. Yikes!