NEVER AGAIN WILL I BRING MY DOG HERE!!! 5 hour for a groom really? And they lady who's suppose to be Groomimg her is stuffing her fat face with a ham sandwich while my dog is in cage somewhere. Then the lady has then never to tell me she was busy and couldn't talk to me. Excuse me? I'm paying $80 for a groom and you can't talk? I will be contacting corporate about this matter.