AWESOME! I went to this Bead World location to find 2 beads for a very complicated 'blingy' watch I have. Not only did the staff find many beads that would match as close as possible, but wanted to install them too. Installing was a CHALLENGE - but the staff persevered and after about 30 minutes of fighting with my watch - it came out awesome and they insisted I do not pay for anything (she used up about 10 different supplies trying to make it work). I insisted I pay and she would "only take $1". Other businesses need to learn customer service from these gals! Thanks!