This place is doing everything right that a business should. The food is phenomenal (my wife got a green chile burger w/ reg fries, while I got a plain cheeseburger w/ 8 patties with Cajun fried), the wait isn't long, employees are passionate and proud of the service and food provided. It's apparent that this store is doing very well. I am from Virginia originally, I ended up in Laveen, AZ after I left the Army in 2015. Definitely the best experience I've had as a customer in Phoenix. If it's your first time going, the cashier will literally give you a brief history on the company and what is recommended. I was impressed that the cashier had only worked there a month and was able to handle that situation very well.