I was extremely surprised at the customer service we recently encompassed at this Best Buy. Yes, their prices are high but they really have stepped up their game with offering price match and price guarantee. They were able to match online prices with most of our purchases saving us more than $240. For some items, their price was the lowest, leaving me astounded. They also offer a 30 day period for the price guarantee and return/exchange policy.
We spent a great amount of time in this store and our sales associate who also checked us out was unquestionably patient with us. She was knowledgeable in the department she is in. We visited several departments throughout the store and I have to say their customer service is indeed impeccable. There is always someone there to help you.
The only downside I have with this store is having to wait in line at customer service. There's usually 1 or 2 people behind those counters and it takes such a long time before you are even helped.
They are located on S Rainbow and 215 at the Arroyo Crossing Shopping Plaza with ample and easy parking.