About: http://data.yelp.com/Review/id/PC57X1-CtCSbE6vSdK1NOQ

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About: http://data.yelp.com/Review/id/PC57X1-CtCSbE6vSdK1NOQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-08-14 00:00:00 (xsd:dateTime)
itemReviewed	PetSmart
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Upgraded from 1 to 3 stars. Glad I called the next day and spoke to the Store Manager, Derrick. He quickly investigated my concerns and called back to discuss factors that may have contributed to Bear's unfavorable visit. I do think that part of the issue could also be that as my dog gets older, he becomes less tolerant of stressful situations. Good news is that Bear seems to be slightly better than yesterday. As recommended by Derrick, I will give them another try in a couple of months with another groomer. Thank you for keeping my faith in PetSmart, much appreciated! PREVIOUS REVIEW: Today, Bear had his first (and last) grooming appointment at the Phoenix Camelback location. I dropped him off at 8am and picked him up 4 hrs later as expected. He was provided a good report but was quiet and listless since I picked him up even as strangers were able to talk to him without even a bark. This behavior is quite abnormal as he is quite protective of me, has separation anxiety, and is always talkative; even noted by his groomer. Tonight, Bear is slow moving and appears to be sensitive to the touch as he yelps when touched even lightly. In all of our years with PS, Bear has always received excellent care and service even when he stays at PetsHotel 3-4 times a year. Not sure what happened today but with Bear fast approaching 14 years old, I cannot afford to have him mistreated; which is what I assuming at this point. I will travel out of the way to take him to a store that I am more familiar with and trust their service. Moreover, his whiskers were shaved off and a couple of spots were missed.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Debra

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