I've been to this location many times and Maggianos was a restaurant I frequented in my college days in Chicago. It's been consistently excellent over the years. Everything from the bread to my favorite classic chicken parm to the delicious profiteroles, is outstanding. I mixed it up today and went with the piccata and I was very pleased. I've never had any issue with service and I've sat in the bar frequently as well as the dining room. The bar area is nice and open with sports on the TV's and Sinatra playing overhead. Maggianos is always a great spot for some Italian comfort food, lunch or dinner! If you're in a group, the family style dining is a great option and totally worth it.. Huge portions and they keep coming! It is a chain, but it's a good one that has been on my list of regular spots for over a decade.