About: http://data.yelp.com/Review/id/PBqtopDdeubyn86zmkuMpA

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-04-05 00:00:00 (xsd:dateTime)
itemReviewed	Samsung Experience Store
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	10 (xsd:int)
rev:text	The only reason I made the trip to the store, was that they had a promotion running for a VR as written on their website. Which according to the locations written, a trip had to be made to the store. On arrival, the sales representative indicated that they have the Silver and Golden S7 in store, which was a good start. Then when I asked about the offer, he directed me towards the Bell offer for the VR. And then I indicated that I was looking for the discounted VR price as I have a different service provider. On which he said that the promotion was no longer valid, then to add to it that they didn't have any in stock. So even if it was running there is no way he could be able to sell me one. At which point I told him I'll prepay, and he said it wasn't possible. Upon arguing a bit he asked me to contact 1-800-Samsung (FIRST TIME). Which was an utter complete waste of time and just arguing about the same thing. She kept directing me to the Bell offer and I kept staring that if I chose Samsung as my purchase location, this was the offer displayed: the one with the discounted price. Eventually she gave up and gave me the Sales Department No., as she was unable to assist me anymore. So I call the number she gave me. And to my surprise it's the Samsung Experience Shop which I was just in and speaking for the same person I met. And again referring me to the Customer Support. At which point I realise it's a closed loop. So I call customer support (SECOND TIME) and after explaining everything again. They gave me the number for the Promotions department. I called them and they were closed. So I call customer support (THIRD TIME), and this time the person tries to make an effort to help, but in vain, since he indicated that he is from the "technical" department. Anyways, no use... So am stuck in the empty loop... I'll give the Promotions number a call tomorrow and see how things go. Overall, the worst customer experience ever.....
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Aly

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