Hedkandi is really good at marketing, but the stylists are overworked and too busy to put care into their work. I've gone there a handful of times over the past two years and the stylists end up sloughing me off onto their assistant, because they have to attend to another client that overlaps with me. The assistants I've encountered had the same skill level as the students at the Aveda Institute (for which I wouldn't pay Hedkandi prices), they didn't know how to style my hair whatsoever. I have curly hair, nothing too crazy just curly, and they didn't know the first thing about curly hair. I got colour the last time I went and it got brassy about one week after my appointment, I paid over $200 for colour that looks like I did it myself at home with a box of bleach, it's not a good look. The business part of the salon seems to have overrun the care and quality part, in my opinion.