Totally agree with some of the previous reviewers, this is a mediocre spa for Vegas and if you think it's great just try the Wynn. I got a Transformation Facial there today and was sorely disappointed. I get facials regularly and know what I like, which is to say something that will improve the texture and tone of my skin. When I booked my appointment I asked for the most aggressive facial and was assured this was it... WRONG! I couldn't detect one salon strength product that was used, and my estethican Deanna actually left right in the middle of the treatment for 10 minutes, I'm assuming to let my mask dry but why wouldn't she have just done a massage as advertised on their website and brochure? Very odd
I also found it awkward that she used latex gloves throughout the whole treatment. She also seemed very irritated when I kept asking what products she was using on my face, a good estetician will always preface before putting on your face with the name and ingredients of the product.
All in all a very disappointing experience, although the facilities are decent - it feels a bit like a cattle call. They're definitely after quantity not quality. Having been to many other spas in Vegas, I can say this is not the case for the Wynn, W and Mandalay Bay.