I hate trying on clothes so to my surprise a top that I bought didn't fit but I didn't know until I put the top on 1 week after purchasing. Returns/Exchanges must be made within 14 days of purchase and I was now 30 days late but I asked for an exchange anyway. They allowed me to exchange the top and fortunately, it was still there and in my size! Thank you Patty's Closet, I'll surely be back. Great clothes and exceptional customer service.