I had two gates installed at my residence since I didn't like the previous owner's handiwork. Because I have a pool I had to get a gate with a punch code autolock. I was told I didn't have an option.
Within the 10 days of having the gate installed my lock failed to keep the gate secured. What's the point in spending so much money for a gate if it won't lock and gives people access to my yard? I called a locksmith twice to see why my gate door could pretty much be pulled open without using a gate code and found out the installer gave way too much spacing between the door and the locking mechanism so it wouldn't "catch" the lock. By him doing this my backyard was not secure since the install and the lock wasn't tested on the finished door to ensure that it couldn't just be pulled open. To me after spending over $1500 that should have been tested before leaving, period. Thank goodness for the locksmith that put in spacers in order to close the 1/4" gap between the lock and the box. It doesn't look pretty since it's brass against black powder coating but at least my gate locks and is secure and that's all that matters. This should have never been an issue if the gate was installed properly.
Due to my experience I would not recommend this company and will refer my neighbors elsewhere.
**Response to the owner*
I left a message when I realized that the gate would not lock, and no one called me back. Also the gate was not thoroughly tested since from the initial install there was a 1/4" gap which would not allow the lock to actually function. :/