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  • Product is great, customer service sub-par. Bought a $30 cake, no problem. Added some cookies for a child who just broke his foot. Bought a smiley face cookie and it broke in bag when she put it in. Asked for a different one, she told us they would all break. Tough luck. Asked to exchange for teddy bear, she said no because the weight is different... probably a $0.10 difference. So now child will receive broken smikey face cookie to match his broken foot. Wish these cakes were served by nicer people.
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