After providing feedback to the store the local general manager called me to ask about my experience. Patti the local GM was very friendly and understood my concerns. She was extremely friendly and offered for me to come back to the store to shop with her. The feedback I provided her with she is going to take back to the store to give to the team about my experience. I feel this issue did not go unnoticed and that she will resolve my issue so other customers do not share the same experience.