This is the worst company. I have three kids and a family dog. The company was contacted to service our house. The technician left the gate to the back yard open which allowed the family dog to run away. That night my youngest boy (7 years old) slept on the dog's bed and cried as it was his first pet. Heartbreaking. We have a camera system on our home that proves the pest control techinician was the cause. We called the company and refused to do any further business as we have wasted countless hours searching for our family member. Our refusal to do business with the company was met with negitvity and a refusal to cancel our agreement until the cancelation fee was paid. We were advised that the owner refused to cancel our agreement because of the missing dog and would not do anything until the cancelation fee was paid. Heartless owner who is not remorseful regarding our family loss at the hands of their employee. Then gouged for money due to the loss. Due to overwhelming evidence regarding the incompetence of this company I am seeking legal action due to the stress and undue pain and suffering my kids are now experiencing. Would not advise doing business with the company as the owner is heartless and all about money with a untrained staff.