I have been taking my sweet baby to Banfield for a while and have had a great experience. A few days ago we were seen by Dr. Smith who was very attentive, competent, and in-tune with my sweetie. My pup HATES going to the vet, he hates being checked and touched by anyone aside from me. His weariness makes check ups pretty challenging but staff at Benfield does all they can to engage him.
I went to an emergency hospital close to my house before and the Vet there made me feel bad for not being able to get my baby to sit still and allow him to touch him. Like, what do you want me to do if he's scared??
Dr. Smith and his team on the other hand handled my pups weariness very professionally and were able to finish all procedures necessary.
I was considering signing up for the wellness plan for my baby but Dr. Smith went though the pro's and con's of me having it. I like the support and professionalism of staff here and will continue bringing my sweet baby here.