rev:text
| - Overpriced, and poor service. Unusual for a cafe, this has table service. Now they are trying to price themselves as some kind of premium, high end place. However, this is incompatible with their poor level of service. Chinese owned, the menus are bilingual English / Chinese, but its clear no native English speaker has proofread the menu. In addition, there is key information missing on their menu and specials. I'd have no issue with this, except their high prices mean they should provide a high level of service. For 5$ cups of tea or 12$ pots of tea, I expect a high level of service.
The positive is that its a nice space. The negatives include poor customer service, I was made to feel unwelcome, and would not return again. The staff lacked basic graces - you cant charge ridiculously high prices and have worse customer service than Starbucks or McDonalds. The music was way too loud and intrusive, I could not read.
I doubt this cafe will survive, I expect it will be gone within a couple years.
|