We made our reservations using Expedia. They said we could check in at 3 pm. Got here & were told no check in until 4 pm. Went to the motorcycle show & came back at 6 pm. One of the two rooms was ready. They had not even begun to clean the room. Finally get another room. Then the TV Remote is missing. Try to call the front desk & no answer. Walk back down to desk & get one. Have to wait on maintenance man. I will never stay here again!!! I'm giving zero stars!!! This is horrible.