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  • Don't ever eat at this location! My husband grew up eating at Hush Puppies and I have been here at least a few times. The service we received here tonight was, for lack of better terms, horrible! We literally only ended up here because Outback, Joes Crab Shack, and Red Lobster's waits were too long and we were hungry with kids in tote. We ordered all you can eat meals for our family of 5. Long story short, after about 30 minutes of waiting and pleading with the host in passing to get our waiter, attempting to order our 2nd round, drink refills, and to speak to the manager, we were told our waiter was busy, I told him already, and the manager is cooking. Yes, the floor manager was cooking! Anyhow, after a while our server came back with empty boxes, still no food, still no refills. Seriously?! We decided to wait at the front with the cashier and even the other staff were apologetic and embarrassed. Roger, the manager/cook came to the front, my husband shook his hand man to man and calmly told him what we just experienced. He said he was busy (ha!) and told us this is their "best". I asked is this seriously your best, because this is unacceptable. He responds I'll take care of the check but "just leave because obviously we can't help you here". Our mouths probably literally dropped. No apology. No food. No thank you. No ownership. No nothing but we can't help you here, maybe the other location can he adds the 3rd time. I looked at the young lady standing next to him in disbelief, I said wow and my family and I left. I normally don't take my time with reviews, and this is as short of a version I could give. I will never return to any of their locations. We feel so disrespected and mistreated. I will eat at McDonald's before I ever give them another dime of the money we work hard for to enjoy eating out, their food is only mediocre anyhow. Don't waste your time or money if you appreciate feeling like a valued customer. There are many other options in Clark County you can get yummy cooked catfish, seafood, and real soul food from now. Good Riddens Hush Puppy!
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