We (NYCBC ESC) come here every week after church. Service is decent. The food/dishes are not bad. I'd say the prices are agreeable especially if you're a student or on a budget. The circle tables are good for groups :) their lunch specials are great! Don't know why the ratings are so low. Never had a substantial problem in our regular visits (minor blips here and there), the staff know us so they always accommodate for us. :)