First let me say; I spend a lot of money at this store. I'm always a platinum member and rarely leave that store without spending $100. I've never been impressed with the sales associates. The last time I came in, I was in a hurry and the makeup I needed had been moved again. I walked up and down the middle isle 3 times searching for a sales associate. I finally found 3 if them chatting together toward the back of the department. I asked where the makeup was. Eventually one of them offered help but I was annoyed by this time. I bought two items... still spent $57. I'll find another place to shop moving forward. This store just gets worse and worse. Hire better people who aren't rude.