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  • This location used to be a weekly stop on my route to work. It is not anymore. The customer service in this place is absolutely abysmal. I walked in to get a coffee and only 1 employee was working the Subway side and the manager didn't even acknowledge me when I walked in. After standing there for 5 minutes with no acknowledgement, I left to never return. There is a Burger King next to it so I will get coffee there where they appreciate customers. Whoever the female manager is in this place should be ashamed of herself. I hope the owner knows how poorly this location is run. I've never had a horrible experience in the past but never a great one either. The employees are on auto pilot and seem more annoyed you are there than helping you. There are far more options than this location and if a business doesn't treat you well, there are others. The donuts are average at best compared to Krispy Kreme or Dunkin' Donuts anyway but it was on my way to work. I will never return and neither will many of my colleagues as I found out. They have had similar experiences. Way to go, you helped Starbucks, Burger King, and other fast food locations gain business. I have filed a complaint with the Better Business Bureau that has been assigned a case number and now on file. I suggest anyone else do the same if this location has treated them as poorly.
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